Consumer rights


PAKISTANI consumers barely get a worthwhile warranty or a solid money-back guarantee from the manufacturer or importer of the commodities they purchase.

Although there are consumer courts in Punjab, people are not aware of their existence or of the process of getting redressal through these courts.

An association of consumers is a vital arm in a modern society which can be instituted to monitor the implementation and execution of laws facilitating the interests of consumers.

An association can run parallel to government departments and serves as the watchdog of consumer interests and voices their complaints.

Strengthening the rights of consumers will help improve the standards of quality and durability of goods and services as well.

While goods exported from Pakistan have warranty tags, most of the locally marketed goods are without reliable warranties.